Introduction
These Terms and Conditions govern your access to and use of the website [www.yoursite.com], owned by [Company Name], with registered office at [Full Address] and operating internationally. By using our site or placing an order, you accept these terms in full, which constitute a binding agreement between you and the site owner.
If you do not agree to these Terms, please do not use the site or its services.
Scope of Application
The site offers goods and/or services available for purchase by customers located anywhere in the world. The terms and conditions set forth herein apply to all users, regardless of their geographic location, subject to the application of the mandatory laws of the consumer’s country of residence.
User Registration
To make purchases on the site, you can register by creating a personal account. You agree to provide truthful, complete, and up-to-date personal information. Maintaining the confidentiality of your login credentials is your sole responsibility.
We reserve the right to suspend or cancel an account if we detect suspicious activity, violations of these terms, or improper use of the services offered.
Products and Availability
All products offered on the site are described as accurately as possible. However, we cannot guarantee that the descriptions, colors, or images accurately reflect reality, due in part to variations in the devices used by the user.
Product availability is indicated on the site but may change without notice. If the product is unavailable after the order has been placed, we will promptly inform the user and issue a full refund.
Prices and Currencies
Product prices are displayed in [default currency], but may also be displayed in other currencies depending on your location. Unless otherwise indicated, prices are inclusive of VAT depending on the destination country.
Any shipping costs, customs fees, or local taxes will be calculated and displayed before your order is confirmed.
Payment Methods
We accept major electronic payment methods, including:
- Credit and debit cards (Visa, Mastercard, American Express)
- PayPal
- Stripe
- Apple Pay / Google Pay
- Bank Transfer (where available)
All transactions are processed via secure, encrypted gateways. Payment data is never stored on our servers.
Shipping and Delivery
Shipments are made globally. Delivery times vary based on destination and product availability. Estimated delivery times and applicable costs will be displayed during checkout.
You are responsible for providing your shipping address correctly. We are not responsible for any delays or errors due to incomplete or incorrect addresses.
Customs duties and import taxes
For shipments outside the EU or the United Arab Emirates, you may be subject to customs duties or local taxes upon arrival. These charges are not included in the price and are the responsibility of the buyer. We recommend checking with your local customs authorities.
Right of Withdrawal and Returns
EU customers have the right to withdraw from their purchase within 14 days of delivery, without having to provide a reason, provided the product is returned intact, unused, and in its original packaging.
For customers outside the EU, return policies in accordance with local regulations or the conditions indicated at the time of ordering will apply.
Return costs are the responsibility of the customer, except in the case of an error or defect attributable to the seller. Refunds will be issued within 14 days of receipt of the returned product.
The following are excluded from the right of withdrawal:
- Personalized products
- Downloadable digital products once the download has begun
- Sealed products that are not suitable for return due to hygiene reasons
Warranties and Liability
All products sold are covered by a legal warranty against defects, as required by applicable law in the user’s country. In the event of a defective product, the user is entitled to repair, replacement, or refund.
We will not be liable for indirect damages, economic losses, or consequences arising from the use of the product, except as required by mandatory law.
Intellectual Property
All content on the site, including text, images, graphics, logos, trademarks, and software, is the property of the owner or its licensors and is protected by national and international copyright laws.
Unauthorized reproduction, distribution, publication, or use of the content is prohibited unless expressly permitted.
Applicable Law and Jurisdiction
These Terms are governed by the laws of the country in which the site owner is registered, unless otherwise specified in the contract or obligations under the laws of the consumer’s country.
For disputes relating to users residing in the European Union, the provisions of Regulation (EU) 1215/2012 apply.
For customers residing in the United Arab Emirates, disputes will be resolved in accordance with UAE federal law.
The option of using alternative dispute resolution (ADR/ODR) procedures remains unaffected.
Changes to the Terms
We reserve the right to modify these Terms and Conditions at any time by posting the new version on the website. Changes will be effective upon posting. Your continued use of the website after changes are made constitutes acceptance of the new terms.
Last updated: June 2025